David Levi, IVS President and CEO published in Fortune Small Business magazine.

The theme for the issue is “Extreme Customer Service”. The editors were interested in the lessons learned by entrepreneurs in the course of managing their own business. As IVS enters its fifteenth year of operation, there have been numerous lessons learned and much experience gained.

Please click on the link below to read the article:

http://money.cnn.com/2007/09/05/smbusiness/customer_service_disasters.fsb/index.htm

IVS was established to provide the best in automated data collection with a strong emphasis on customer service. Our secret for success lies in our long term relationships with our clients.